Please allow 3-4 weeks for shipping on orders - Orders outside the UK may be subject to local taxes & fees

FAQ


  • How do I get a signature on my item?

  • Many items on the store are pre-signed by Jock.  All items that aren't pre-signed can be signed by Jock.  For comics please purchase the separate ‘Item Signed by Jock’ product for all comics you wish to have signed in your order.  Items can be personalised to you if you leave details in the order comments when checking out. If only some items are being signed please detail which ones in the order comments field.  We take bundles of items to be signed by Jock every few weeks depending on his schedule so please allow up to 6 weeks before your signed items are sent out.  If you want your signature in a particular place or colour mention it in the comments and we'll do our best to accommodate but we cannot guarantee that your requests will be possible. Please note that the signature may differ slightly from the stock image as advertised. No remarques will be available unless explicitly offered by Jock on the product listing.



  • Can you guarantee that items will be at a certain level of condition for grading?

  • Most of the items on the store are Jock's personal 'comp' copies and have previously been stored in the boxes they arrived in or Jocks personal flatfile.  All comics will be bagged and boarded where possible.  We will check items are in good condition with no major damage. We are not professional graders and as such cannot guarantee a grade on comics. Please get in contact if you want to see photographs of the actual item you will be shipped before buying and we can email you some over but this may take a few days.  Requesting photos will not guarantee the item is reserved for you as other customers may purchase it in the meantime via the store. We will not guarantee any items are 'mint' condition.



  • Is an item in my cart reserved for me?

  • No - items are sold on a first come, first served basis. By adding an item to your cart, please be aware this does not reserve or hold the item for you and the item may sell out before you complete your purchase.



  • An item I want to purchase has sold out. Will it be re-printed or re-stocked?

  • This is dependant on the item.  A lot of the products on the store are Jock's personal/complimentary copies and once sold will not be replaced.  Where possible we will indicate on the products if they will be restocked.

     


  • Do you ship worldwide?
  •  

    We do!  We ship using DHL, UPS and Royal Mail.  Some areas of the world may have restrictions on which service we're able to use.  You'll see the shipping options available to you during checkout.  DHL and UPS services cannot ship to PO Box addresses.



  • Is this store official and how is Jock involved?

  • Yes, this store is the official store for Jock and he is actively involved in the running. The store itself and product fulfilment is managed by Ben at Uniquely Geekly. All products come directly from Jock or are approved by him.

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