Ava Evolved - Limited Edition Portfolio - SIGNED

Frequently Asked Questions about our products

• Are all your products new?
  
  Most of the items on the store are Jock's personal 'comp' copies and have previously been stored in the boxes they arrived in or Jocks personal flatfile. All comics will be bagged and boarded where possible. We will check items are in good condition with no major damage. We are not professional graders and as such cannot guarantee a grade on comics. Please get in contact if you want to see photographs of the actual item you will be shipped before buying and we can email you some over but this may take a few days. Requesting photos will not guarantee the item is reserved for you as other customers may purchase it in the meantime via the store. We will not guarantee any items are 'mint' condition.
  
  
• How do I get a signature on my item?
  
  Many items on the store are pre-signed by Jock. All items that aren't pre-signed can be signed by Jock. For comics please purchase the separate ‘Item Signed by Jock’ product for all comics you wish to have signed in your order. Items can be personalised to you if you leave details in the order comments when checking out. If only some items are being signed please detail which ones in the order comments field. We take bundles of items to be signed by Jock every few weeks depending on his schedule so please allow up to 6 weeks before your signed items are sent out. If you want your signature in a particular place or colour mention it in the comments and we'll do our best to accommodate but we cannot guarantee that your requests will be possible. Please note that the signature may differ slightly from the stock image as advertised. No remarques will be available unless explicitly offered by Jock on the product listing.
  
  
• Is an item in my cart reserved for me?
  
  No - items are sold on a first come, first served basis. By adding an item to your cart, please be aware this does not reserve or hold the item for you and the item may sell out before you complete your purchase.
  


• An item I want to purchase has sold out. Will it be re-printed or re-stocked?
  
  This depends on the item in question.  Most limted edition items will not be available again, this particularly applies to screen prints.  Non limited items may come back into stock if we're able to source more of them.  We'll post on socials if we restock items at any point.
  
  If an item you're interested in is out of stock please feel free to send us a message.
  
  
• Do you ship worldwide?
  
  

  We do! You can see all of our shipping options, rates and destinations on our Shipping Policy.